Revenue Officer: Roles, Salary and Qualification

ByKenneth Nyabora

Sep 18, 2023
Revenue Officer in Kenya

Are you interested in becoming a revenue officer in Kenya? Do you want to know what it takes to work in the tax administration sector? If yes, then this blog post is for you. In this article, we will cover everything you need to know about revenue officers in Kenya, including:

  • How to become a revenue officer in Kenya
  • Roles and responsibilities of a revenue officer in Kenya
  • Qualifications and requirements for a revenue officer in Kenya
  • Benefits and challenges of being a revenue officer in Kenya
  • Salaries and allowances of revenue officers in Kenya
  • Other careers related to revenue officer
  • Where can revenue officers work in Kenya
  • Which universities and colleges are best to study revenue officer in Kenya

By the end of this post, you will have a clear idea of what it means to be a revenue officer in Kenya and how you can pursue this career path. Let’s get started!

How to become a Revenue Officer in Kenya

A revenue officer is a civil servant who works for the Kenya Revenue Authority (KRA), the government agency responsible for collecting and accounting for all tax revenues in the country. Revenue officers are involved in various aspects of tax administration, such as assessment, collection, enforcement, audit, investigation, and customer service.

To become a revenue officer in Kenya, you need to meet the following criteria:

  • You must be a Kenyan citizen with a valid national identity card or passport.
  • You must have a minimum of KCSE C+ (plus) or its equivalent.
  • You must have a bachelor’s degree or diploma in a relevant field, such as accounting, finance, economics, law, business administration, or public administration.
  • You must have relevant professional qualifications, such as CPA, ACCA, CISA, CIA, or CFE.
  • You must have at least two years of relevant work experience in tax administration or related fields.
  • You must pass the KRA aptitude test and interview.
  • You must undergo a background check and security clearance.
  • You must be of good moral character and integrity.

If you meet these requirements, you can apply for the revenue officer vacancies that are advertised by the KRA on their website or other media platforms. You will need to fill an online application form and upload your academic certificates, professional certificates, national identity card or passport, and curriculum vitae. You will also need to pay an application fee of Ksh. 400 through M-Pesa or bank deposit.

The KRA will shortlist the qualified candidates and invite them for an aptitude test and an interview. The aptitude test will assess your numerical, verbal, logical, and analytical skills.

The interview will evaluate your knowledge of tax laws and regulations, your communication skills, your problem-solving skills, and your attitude towards work.

The KRA will also conduct a background check and security clearance on the successful candidates before offering them employment contracts.

Roles and Responsibilities of a Revenue Officer in Kenya

As a revenue officer in Kenya, you will have various roles and responsibilities depending on your department and specialization. However, some of the common duties that you will perform include:

  • Registering taxpayers and issuing personal identification numbers (PINs)
  • Assessing tax returns and declarations and issuing assessments notices
  • Collecting taxes from taxpayers through various modes of payment
  • Enforcing tax compliance and taking appropriate actions against defaulters
  • Conducting audits and investigations on taxpayers’ records and transactions
  • Providing tax education and advisory services to taxpayers
  • Handling tax disputes and appeals from taxpayers
  • Preparing reports and returns on tax collection and performance
  • Liaising with other government agencies and stakeholders on tax matters

As a revenue officer in Kenya, you will be expected to uphold the core values of the KRA, which are: trustworthy, ethical, competent, helpful, open. You will also be required to adhere to the code of conduct and ethics for public officers as stipulated by the Constitution of Kenya 2010.

Qualifications and Requirements for a Revenue Officer in Kenya

As we have seen above, to become a revenue officer in Kenya, you need to have certain qualifications and requirements. These include:

  • A minimum of KCSE C+ (plus) or its equivalent
  • A bachelor’s degree or diploma in a relevant field
  • Relevant professional qualifications
  • At least two years of relevant work experience
  • Passing the KRA aptitude test and interview
  • Undergoing a background check and security clearance
  • Being of good moral character and integrity

However, these are not the only qualifications and requirements that you need to have. You also need to have certain skills and competencies that will enable you to perform your duties effectively and efficiently. Some of these skills and competencies are:

  • Knowledge of tax laws and regulations
  • Knowledge of accounting and financial principles and practices
  • Knowledge of computer applications and systems
  • Analytical and problem-solving skills
  • Communication and interpersonal skills
  • Customer service and negotiation skills
  • Teamwork and collaboration skills
  • Leadership and management skills
  • Integrity and professionalism

These skills and competencies can be acquired through formal education, training, or on-the-job experience. You can also enhance your skills and competencies by attending seminars, workshops, or courses that are relevant to your field of work.

Benefits and Challenges of Being a Revenue Officer in Kenya

Being a revenue officer in Kenya has its benefits and challenges. Some of the benefits that you can enjoy as a revenue officer in Kenya are:

  • A competitive salary and allowances
  • A conducive work environment with modern facilities and equipment
  • A career development and progression plan with opportunities for training and promotion
  • A pension scheme and medical cover
  • A recognition and reward system for outstanding performance
  • A sense of pride and satisfaction in serving the nation

Some of the challenges that you may face as a revenue officer in Kenya are:

  • A high workload and pressure to meet targets and deadlines
  • A high risk of exposure to fraud, corruption, and litigation
  • A high level of scrutiny and accountability from the public and the media
  • A high level of stress and frustration from dealing with difficult taxpayers
  • A high level of competition and rivalry from colleagues and peers

To overcome these challenges, you need to have a positive attitude, a strong work ethic, a resilient personality, and a supportive network of family, friends, and colleagues.

Salaries and Allowances of Revenue Officers in Kenya

The salaries and allowances of revenue officers in Kenya vary depending on their job group, level, grade, department, and specialization. However, according to the KRA salary scale, the average salary for a revenue officer is KES 87,000 per month. This amount does not include the allowances that revenue officers are entitled to, such as house allowance, commuter allowance, hardship allowance, leave allowance, medical allowance, risk allowance, responsibility allowance, extraneous allowance, entertainment allowance, etc.

The table below shows the approximate salaries and allowances of revenue officers in Kenya based on their job group:

Job GroupSalary (KES)House Allowance (KES)Commuter Allowance (KES)Total (KES)
J87,00028,0006,000121,000
K109,00035,0008,000152,000
L136,00045,00010,000191,000
M170,00060,00014,000244,000
N212,00080,00018,000310,000

Note: These figures are estimates based on the information available on the internet. They may not reflect the actual salaries and allowances of revenue officers in Kenya.

Other Careers Related to Revenue Officer

If you are interested in working in the tax administration sector but not as a revenue officer, there are other careers that you can consider. Some of these careers are:

1. Tax Consultant

A tax consultant is a professional who advises clients on tax matters such as planning, compliance, filing, saving, etc. Tax consultants can work for accounting firms, law firms, or independently.

2. Tax Auditor

A tax auditor is a professional who examines the financial records and transactions of taxpayers to verify their accuracy and compliance with tax laws and regulations. Tax auditors can work for the KRA or other government agencies.

3. Tax Lawyer

A tax lawyer is a professional who specializes in tax law and represents clients in tax disputes and appeals. Tax lawyers can work for law firms or independently.

4. Tax Accountant

A tax accountant is a professional who prepares and files tax returns and declarations for individuals or organizations. Tax accountants can work for accounting firms or independently.

5. Tax Analyst

A tax analyst is a professional who analyzes tax data and trends to provide insights and recommendations for tax policy or strategy. Tax analysts can work for the KRA or other government agencies.

Where can Revenue Officers work in Kenya

Revenue officers can work in various departments within the KRA or other government agencies that deal with tax matters. Some of these departments are:

1. Domestic Taxes Department

This department is responsible for administering income tax (individuals), corporate tax, withholding tax, capital gains tax, value added tax (VAT), excise duty, and rental income tax. Revenue officers in this department can work as assessors, collectors, auditors, investigators, or customer service officers.

2. Customs and Border Control Department:

This department is responsible for administering customs duty, import declaration fee, railway development levy, sugar levy, anti-counterfeit levy, and other taxes and fees related to importation and exportation of goods. Revenue officers in this department can work as customs officers, border control officers, cargo scanners, or marine officers.

3. Investigations and Enforcement Department

This department is responsible for conducting intelligence gathering, investigations, prosecutions, and enforcement actions against tax evasion, fraud, smuggling, and other tax crimes. Revenue officers in this department can work as intelligence officers, investigators, prosecutors, or enforcement officers.

4. Strategy Innovation and Risk Management Department

This department is responsible for developing and implementing the KRA’s strategic plan, policies, and programs; managing the KRA’s risks and compliance; and fostering innovation and research in tax administration. Revenue officers in this department can work as strategists, policy analysts, risk managers, compliance officers, or researchers.

5. Corporate Support Services Department

This department is responsible for providing support services to the KRA’s core functions, such as human resources, finance, procurement, legal, communication, information technology, internal audit, etc. Revenue officers in this department can work as administrators, accountants, procurement officers, lawyers, communicators, IT specialists, auditors, etc.

Which Universities and Colleges are best to study Revenue Officer in Kenya?

To become a revenue officer in Kenya, you need to have a bachelor’s degree or diploma in a relevant field. There are many universities and colleges in Kenya that offer courses related to tax administration. Some of the best ones are:

1. University of Nairobi

This is the oldest and largest public university in Kenya. It offers various courses related to tax administration, such as Bachelor of Commerce (Accounting), Bachelor of Economics and Statistics, Bachelor of Laws (LLB), Master of Business Administration (MBA), Master of Laws (LLM), etc.

2. Kenyatta University

This is the second largest public university in Kenya. It offers various courses related to tax administration, such as Bachelor of Commerce (Finance), Bachelor of Economics (Applied Statistics), Bachelor of Science (Actuarial Science), Master of Science (Finance), Master of Science (Economics), etc.

3. Strathmore University

This is a private university that is known for its excellence in business and law education. It offers various courses related to tax administration, such as Bachelor of Commerce (Accounting), Bachelor of Business Science (Financial Economics), Bachelor of Laws (LLB), Master of Commerce (Taxation), Master of Laws (Tax Law), etc.

4. Kenya School of Revenue Administration

This is a specialized institution that is affiliated with the KRA. It offers various courses related to tax administration, such as Diploma in Tax Administration, Diploma in Customs Administration, Certificate in Tax Administration, Certificate in Customs Administration, etc.

5. Kenya Institute of Management

This is a professional body that offers training and consultancy services in management and leadership. It offers various courses related to tax administration, such as Certified Public Accountant (CPA), Certified Public Secretary (CPS), Certified Information Systems Auditor (CISA), Certified Fraud Examiner (CFE), etc.

These are some of the best universities and colleges to study revenue officer in Kenya. However, you can also explore other institutions that offer similar or related courses that suit your interests and preferences.

Frequently Asked Questions about Revenue Officer in Kenya

How long does it take to become a revenue officer in Kenya?

It depends on your level of education and experience. Generally, it takes about four years to complete a bachelor’s degree or diploma in a relevant field, plus two years of work experience. However, you may also need to undergo additional training and exams by the KRA before you are hired as a revenue officer.

How much does it cost to study revenue officer in Kenya?

It depends on the institution and the course that you choose. Generally, public universities and colleges charge lower fees than private ones.

However, you may also need to factor in other costs such as application fees, examination fees, books and materials, accommodation and transport, etc.

What are the career prospects for revenue officers in Kenya?

Revenue officers have good career prospects in Kenya as they are in high demand by the KRA and other government agencies.

They also have opportunities for career advancement and progression within the KRA or other related sectors.

Moreover, they can also pursue further studies or professional qualifications to enhance their skills and competencies.

What are the challenges faced by revenue officers in Kenya?

Revenue officers face various challenges in their work, such as high workload and pressure, high risk of fraud and corruption, high level of scrutiny and accountability, high level of stress and frustration, high level of competition and rivalry, etc.

What are the benefits of being a revenue officer in Kenya?

Revenue officers enjoy various benefits in their work, such as competitive salary and allowances, conducive work environment, career development and progression, pension scheme and medical cover, recognition and reward system, sense of pride and satisfaction, etc.

Bizhack Kenya Also wrote an informative article about Correctional Officer in Kenya roles and Salaries if you are still curious to learn more.