T-kash explained: Fees, terms and conditions

T-kash is an innovative mobile money service that allows you to send, receive, and save money conveniently.

This comprehensive guide will explain what T-kash is, how to use it, the associated terms and conditions, how to withdraw and transfer money, and the associated charges.

What is T-kash?

T-kash is a mobile money service that enables you to securely send, receive and save money conveniently. The service is available to customers in Kenya and can be used to make payments to merchants, perform money transfers to other T-kash accounts, and withdraw cash from agents.

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How to activate and use T-kash

Using T-kash is simple and easy. To get started, you must first register for an account.

• Activating your T-kash account takes only a few quick steps:
• Go to your T-kash Menu.
• Select ‘Activate’.
• Enter your identification document number (The one used during registration).
• Enter Date of Birth (Format:DDMMYYYY).
• Enter New PIN.
• Enter New PIN again & confirm details.
• You will get a T-kash confirmation SMS.

Or

• After successful registration on T- kash service. You will receive a welcome SMS message from T- kash.
• Account Activation Steps:
• Dial *160#.
• Enter your identification document number (The one used during registration).
• Enter Date of Birth (Format : DDMMYYYY).
• Create a new T- kash PIN (4-digit number).
• Re-enter the 4-digit PIN to confirm, upon successful confirmation you will receive an SMS from T- kash.
• Confirm the details and press OK to submit the details to be processed

T-kash terms and conditions

When you register for a T-kash account, you must agree to the terms and conditions of the service. These terms and conditions will outline the rights and responsibilities of both you, the customer, and T-kash.

How to withdraw money from T-kash

Withdrawing money from T-kash is easy. You can withdraw money by visiting an authorized T-kash agent or by using the T-kash mobile wallet. To withdraw money using the mobile wallet, simply select the “Withdraw Cash” option in the mobile app.

How to transfer money from T-kash to Mpesa

If you want to transfer money from your T-kash account to your Mpesa account, you can do so by dialing *160# and selecting the “Send Mpesa” option. You will need to provide the Mpesa phone number, the amount you want to send, and your T-kash PIN.

How to Send Money to Mobile

1. Dial *160# or Use the T-kashAPP
2. Select “Send Money”
3. Select “T-kash” or “MPESA” or “AirtelMoney”
4. Enter “Phone Number”
5. Enter “Amount”
6. Confirm transaction
7. Enter T-kash PIN
8. You will receive a confirmation SMS from T-kash

How to Send Money to a Bank Account

1. Dial *160# or Use the T-kash APP
2. Select “Send Money”
3. Select “To Bank”
4. Select ”Your Bank from list provided”
5. Enter “Destination bank account”
6. Enter “Amount”
7. Confirm transaction
8. Enter T-kash PIN
9. You will receive a confirmation SMS from T-kash

T-kash charges

T-kash charges a fee for certain transactions, including transfers and withdrawals. These fees may vary depending on the transaction type and amount. It is important to note that T-kash does not charge a fee for activating your T-kash account.

• Every Shilling Counts.
• No more guessing transaction fees! T-kash informs you of our affordable charges before you complete any transaction.
• T-kash Deposit – FREE
• T-kash Registration- FREE
• Buy Airtime on T-kash – FREE
• Check T-kash Balance- FREE
• Change T-kash PIN-FREE
• Max transaction amount : Kes 150,000
• Max daily transaction : Kes 300,000
• Maximum Wallet amount : Kes 300,000
• NOTE:
• Maximum Wallet Limit is KSH 300,000
• Maximum Daily total transaction value is KSH 300,000
• Maximum Value per transaction is KSH 150,000

Does T-kash give loans?

No, T-kash does not offer loans. However, customers can use their T-kash account to access loans from other lenders.

We hope this guide has been helpful in explaining what T-kash is, how to use it, the associated terms and conditions, how to withdraw and transfer money, and the associated charges. If you have any further questions or concerns, please contact T-kash customer support. Thank you for using T-kash.

How do I check my T- kash account balance?

• To check your account balance please follow these steps:
• Go to T- kash Menu and select ‘My Account’.
• Select ‘Check balance’.
• Enter T- kash PIN.
• Press ‘Send’.
• You will get an SMS from T- kash with your current Balance.

How to buy telkom airtime using T-kash

Follow these steps to buy telkom airtime via T-kash

1. Dial *160# or Use the T-kash APP
2. Select “Buy Airtime”
3. Select “Buy My Phone” or “Other Phone”
4. Enter ”Telkom Number”
5. Enter “Amount”
6. Confirm transaction
7. Enter T-kash PIN
8. You will receive a confirmation SMS from T-kash

How to buy telkom bundles using T-kash

Follow these steps to buy telkom bundles via T-kash

1. Dial *160# or Use the T-kash APP
2. Select “Buy Data”
3. Select “Preferred Bundle”
4. Select “Buy My Phone” or “Other Phone”
5. Enter ”Telkom Number”
6. Confirm transaction
7. Enter T-kash PIN
8. You will receive a confirmation SMS from T-kash