Airtel Money Explained: Terms and Conditions

Airtel Money is a convenient, secure and easy-to-use mobile money service from Airtel that allows clients to send, receive and store money from their mobile phones. It is a great way to manage your finances, with features such as airtime top up, bill payments, and money transfers. It is also a great way to make payments for goods and services.

How to Activate and Use Airtel Money

Activating Airtel Money is easy. First, you need to register for the service. To do this, simply dial *334# from your Airtel phone, select ‘Airtel Money’ and follow the prompts to complete your registration. Once you have registered, you can begin using Airtel Money to send, receive and store money.

Registering for Airtel Money is absolutely FREE!

You only need to visit your nearest Airtel Money Agent or any Airtel shop countrywide.

Fill in a customer registration form.

Provide your original identification document, either a:

  • · Kenyan National ID
  • · Up to date Passport
  • · Millitary ID
  • · Alien ID

Once you are registered, you will receive an SMS confirming successful registration on Airtel Money. You will then dial *334# to set your preferred Airtel Money PIN and proceed to set a Security Question.

Airtel Money Terms and Conditions

Airtel Money has certain terms and conditions that must be followed. It is important that you understand and abide by these terms and conditions. These include:

• Airtel Money is only available in certain countries.

• You must be at least 18 years old to use Airtel Money.

• You must ensure that you keep your Airtel Money account secure.

• You must not use Airtel Money for fraudulent activities or illegal purposes.

• Airtel Money may be subject to certain fees and charges.

• Airtel Money may have certain restrictions and limits on the amounts you can send, receive and store.

How to Withdraw Money from Airtel Money

Withdrawing money from your Airtel Money account is easy. Simply dial *334# and select the ‘Withdraw’ option. Enter the amount you wish to withdraw and follow the prompts. Your money will be transferred to your bank account.

How to Send Money from Airtel Money to M-Pesa

Sending money from Airtel Money to M-Pesa is simple;

  • Dial *334#
  • · Select Send Money
  • · Select Mpesa
  • · Enter Phone Number (Safaricom number)
  • · Enter Amount
  • · Enter PIN

How to Send Money from M-Pesa to Airtel Money

Sending money from M-Pesa to Airtel Money is just as easy.

Dial *334# from your M-Pesa registered line Next, select Send Money Select Send to other Network Enter the Airtel mobile number (or other network user’s number) you want to transfer money to Enter amount Next, enter your M-Pesa PIN Confirm the details and complete the transaction.

Airtel Money Charges

Airtel Money is subject to certain fees and charges. These may vary depending on the country and region you are using Airtel Money in. It is important that you understand the fees and charges associated with using Airtel Money.

Minimum Maximum Transfer to Airtel Transfer to other Networks Withdrawal from airtel money agent
1050Free0N/A
50100Free09
101500Free022
5011,000Free623
1,0012,500Free1025
2,5015,000Free2040
5,00110,000Free5075
10,00125,000Free75125
25,00135,000Free90160
35,00145,000Free100225
45,00170,000Free105270
70,001150,000Free105270

Does Airtel Money Give Loans?

Airtel Money does not currently offer any loan services.

How to Buy Airtel Airtime Using Airtel Money

Buying Airtel airtime using Airtel Money is easy. Simply dial *222#, select the ‘ Buy Airtime’ option, enter the amount of airtime you wish to purchase, and then your phone. Your airtime will be transferred to your Airtel phone.

How to Buy Airtel Bundles Using Airtel Money

Buying Airtel bundles using Airtel Money is also easy. Simply dial *222#, select the ‘Bundles’ option, enter the amount of airtime or data you wish to purchase, and follow the prompts. Your bundle will be transferred to your Airtel phone.

Airtel Money is a convenient and secure way to manage your finances. It is easy to activate and use and has various features such as airtime top up, bill payments, and money transfers. It is also subject to certain fees and charges, so make sure you understand these before using Airtel Money.

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